Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi-unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues:* Selection, appointment and induction* Training and management development* Labour turnover* Employee relations and employment law* Managing people and customer care* Business ethics written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.